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Our services

Our pricing

Standard
Mental Health
Child’s Consultation

R235

per consultation
Day-to-day healthcare needs for you and your child
Consult with a nurse, doctor, or therapist
Get expert medical advice, diagnosis and treatment plan
Get a prescription*
Get a sick note*
Get a referral to specialists*
Sign up & consult
* If your condition requires it
Express Consultation

R235

per consultation
Quick prescription renewals and treatment of specific conditions:
Renew your birth control prescription
Get treatment for thrush and hay fever
Sign up & consult
Medical team

Your medical team

Meet the nurses, clinical associates, doctors, and mental health professionals. All dedicated to providing quality, affordable care.

All our clinicians are SANC and HPCSA-registered.

Meet the team
This is a view of individuals from the Kena Health medical team, which includes nurses, clinical associates, doctors and mental health professionals, who are accessed via an online consultation for online primary care or mental health needs via the Kena Health app.

Trusted and loved by our users

Buttercross

320k+

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4.7

Play store rating
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4.8

App store rating
The entire process was seamless, and I felt well cared for. Highly recommend their services!
5/5
Dipuo Masenya
4 September 2024
Very friendly and informative staff. They are open to questions and give suggestions, and scripts to assist their patients. Happy with the service since joining.
5/5
Lolo Mona
4 September 2024
Affordable, quick and efficient consultation! Kudos to Dr Maseko and Sister Diseko.
5/5
Ms Mindow
9 August 2024
It was amazing the help I received, I was a bit suspicious but it was really good. They were so helpful.
5/5
Vuyo Mkize
22 August 2024
I'm extremely happy with the services - it saves me a lot of time and it's convenient and affordable!
5/5
Madeleine Jansen Van Rensburg
2 July 2024
Very convenient and reasonable, legit also which is a bonus. I highly recommend.
5/5
Zimasekile Maqhekeza
28 June 2024
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FAQs

How does my first consultation work?

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Your first consultation varies based on whether you need physical or mental health care.

Physical health:
- Start with an accredited nurse for advice, treatment plans, and over-the-counter medication referrals.
- If more specialised care is needed, we’ll transfer you to a doctor seamlessly.
- A Standard Consultation costs R235, covering both nurse and doctor consultations. It’s the same for consultations for children over two years old.

We also offer Express Consultations for R235, covering:
- Contraception renewal
- Thrush treatment
- Hay fever treatment

If your condition requires more care, we can transfer you to a Standard Consultation.

Mental health:
-
A Mental Health Consultation costs R235, providing advice and counselling for anxiety, depression, stress, and more.
- If necessary, you may be referred to a doctor at no additional cost.

We provide prescriptions, sick notes, and referrals as needed.

What medical services can or cannot be provided by Kena Health?

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Medical services Kena Health can provide:
- Physical health consultations:
Our nurses and doctors treat non-emergency conditions such as colds, flu, skin conditions, digestive issues, and more.
- Mental health support: Our registered therapists offer counselling and advice for anxiety, depression, stress, grief, and self-improvement.
- Express Consultations: We provide quick consultations for contraception renewal, thrush, and hay fever treatments.
- Prescriptions: We can prescribe medications for many conditions, including repeat prescriptions for ongoing care.
- Sick notes and referrals: We offer sick notes and referrals to specialists or other medical services when needed.

Services Kena Health cannot provide:
- Emergency medical care:
We do not handle life-threatening emergencies. Please visit a hospital for urgent care.
- Surgical procedures: We do not perform surgeries or invasive medical procedures.
- Specialised care: While we offer referrals, we do not provide in-depth specialist treatments for complex conditions like cancer or heart disease.
- High-schedule medications: Kena Health does not prescribe medications classified as Schedule 5 (S5) or higher, including controlled substances. Due to regulations, these require an in-person consultation.

For non-emergency needs, Kena Health offers accessible online care through text,  voice or video consultations with nurses, doctors, and mental health professionals.

How much does a consultation on Kena Health cost?

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A Standard Consultation on Kena Health costs R235. This includes a session with a nurse or mental health professional. If your condition requires a doctor’s input during the session, we will transfer you to a Kena Health doctor at no extra charge. 

We also offer Express Consultations for specific services like contraception renewal, thrush treatment, and hay fever treatment at R235.

You'll only be charged once your consultation is complete.

Do your clinicians work for Kena Health?

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Yes.

All of our clinicians work directly for Kena Health. This includes our registered nurses, doctors, and mental health professionals. Each clinician is carefully selected to ensure they meet our high standards of care, allowing us to provide consistent, quality service across all consultations.

How do I get medical care on Kena Health?

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Getting medical care on Kena Health is simple and convenient. You can either:

1. Consult directly on the web by visiting our website.
2. Or download the Kena Health app from the App Store or Google Play.

Once you're set up:
1. Register your profile and fill in your personal details.
2. Start a consultation by selecting whether you need care for a physical or mental health issue.
3. Consult via text, voice, or video call, where our clinicians will assess your symptoms and provide treatment or advice.
4. Receive prescriptions, sick notes, or referrals if needed, right through the platform

View all FAQs

Care for your team with Kena Health

Get in touch. We empower companies to provide their teams with easy access to affordable, quality healthcare and mental health support for everyday needs.
Learn more

Kena Health is now available for companies

We're partnering with organisations to empower their people with easy, private healthcare.
Learn more
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