Getting care
on Kena Health

Getting care on Kena Health

Sign up & consult
1

Sign up in less than 3 minutes. Enter your cellphone number and a valid passport or SA ID number.

2

Select the category that best matches your symptoms.

3

Choose a payment method immediately, or start your consultation and add a payment method later.

4

Share your medical history and symptoms with Linda, our digital assistant.

5

Start your consultation with a nurse or therapist, and connect with a doctor if needed—all for just R185.

6

Get sick notes, referral letters and prescriptions. Prescriptions can be filled at pharmacies nationwide.

Left Arrow Icon
Right Arrow Icon

Consultation hours

Mondays to Fridays
8am - 8pm
Saturdays
8am - 5pm
Sundays & public holidays
8am - 2pm
No appointment needed.

Any questions?

Our pricing

Standard
Mental Health
Child’s Consultation

R235

per consultation
Day-to-day healthcare needs for you and your child
Consult with a nurse, doctor, or therapist
Get expert medical advice, diagnosis and treatment plan
Get a prescription*
Get a sick note*
Get a referral to specialists*
Sign up & consult
* If your condition requires it
Express Consultation

R120

per consultation
Quick prescription renewals and treatment of specific conditions:
Renew your birth control prescription
Get treatment for thrush and hay fever
Sign up & consult

Download SA’s leading
medical app

Kena Health is unsuitable for medical or mental health emergencies requiring immediate in-person treatment.

For emergencies, immediately call one of the numbers below.
Emergency primary care numbers
  • South African toll-free emergency number 10177
  • Netcare Private Emergency number 082 911
  • ER24 ambulance number 084 124
Mental health emergency numbers
For 24-hour mental health emergencies, immediately call:
  • Lifeline South Africa 0861 322 322
  • Akeso Psychiatric Response Unit 0861 435 787