To delete your account in the app, please navigate to Menu (☰) > Scroll down > Delete account.
To delete your account through our tech support line, email us at support@kena.health or call or WhatsApp us at 087 250 2257.
Please take note: Due to South African healthcare regulations, your medical records must be retained for a period of 6 years before they can be permanently deleted. These records are encrypted and stored securely and cannot be accessed without your permission. Our tech support line is available if you have any questions. Our tech support line is available if you have any questions.