If you're suffering from hay fever, get a prescription in just a few minutes on the Kena Health App.
Skip the queue, do a quick consultation and get a prescription for just R120.
Your digital prescription can be filled at any pharmacy in South Africa.
Hay fever is caused by an allergic response to outdoor or indoor allergens, such as pollen, dust mites, or tiny particles of skin and saliva shed by cats, dogs and other animals with fur or feathers.
When you have hay fever, your immune system identifies a harmless airborne substance as being harmful and then produces antibodies to fight it. When you come into contact with this substance, these antibodies cause a reaction that leads to the signs and symptoms of hay fever.
There's no way to avoid getting hay fever. The best thing to do is to reduce your exposure to the allergens that cause your symptoms. Find out what is causing your reaction and try an avoid those things. Taking allergy medication before you're exposed to allergens can also help.
Scroll down to 'Express' on the Kena Health App and select 'Adult hay fever'
Answer a few short questions about your symptoms
If you don't qualify for a prescription with Kena's Express service, you can always choose to have a standard consultation with a nurse or doctor instead.
Get a prescription for hay fever sent straight to your phone
Using our Express Service is simple and easy. If you don’t qualify for an Express prescription, you won’t be charged and you can still start a Standard Consultation with a nurse or doctor for just R185.
You can use any free Kena vouchers you may have for an Express consultation, or you can add your debit or credit card details to your Wallet in the Kena Health App.
You will only ever be charged after a consultation, never before, and you won't be charged if you don't qualify for a prescription when using Kena's Express service.
Learn more about payments
Yes! If you don't qualify for a prescription for thrush, you will be given the option to talk to a nurse or doctor instead.* They will discuss your specific medical situation with you and see if they can still help you get the prescription you're looking for, or refer you for further follow-ups or tests first.
*Note: Standard consultation rates of R185 per consultation apply for nurse and/or doctor consultations
If you qualify for a prescription for birth control, a PDF of your prescription will be sent to you in the chat. You can take this to your local pharmacy to be filled or email it to your pharmacist. If you have difficulty accessing your PDF prescription, please read our FAQ on downloading and reading PDFs.